How to use my Store Credits?
Why do I have Store Credits?
Here at Koterie we issue store credits for a range of reasons. Store credits has no expiry and can only be used for your Online purchases via www.Koterie-Store.com
Store credits are not valid and usable else where.
Reasons we issue Store Credit include:
A little token from us.
Just a way we say thank you!
Item you've purchased is Out of Stock.
We work as hard as possible to avoid this situation however at times this just happens. As part of our No refund, return policy. During these situations Store Credits are issued.
Here’s how it works:
- Log into your customer account: Make sure to log in when you shop, as the store credit will only apply when you’re signed in.
- Automatic deduction at checkout: When you're logged in and ready to check out, your store credit balance will appear in the “Store Credit” section and will automatically deduct from your total.
- Check your balance anytime: If you'd like to view your available credit, you can find the balance under your account details.
Should you have further enquiries or questions about your Store Credit, please email us at support@koterie-store.com